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MANAGEMENT SKILLS (MN)
MN400B2
1001 Ways To Energize Organizations
Bob Nelson
Simplify policies and procedures so they don't hold up progress; remove
bureaucratic obstacles to getting things done; encourage suggestions and
take them seriously.
1 Tape 30-Min.: Video
MN640J2
22 Biggest Mistakes Managers Make & How To Correct Them (Unabridged)
James K. Van Fleet
Giving the listener fast and proven methods to recognize and correct the
22 common mistakes that could stand in the way of successful management,
this audio program demonstrates how to inspect a department like an efficiency
expert, keep up with new developments, develop a sense of responsibility
in subordinates, criticize and make it sound like a compliment, and more.
4 Tapes 6 Hrs.: Audio
MNB231
5 Minutes To Success
Business Advantage
Crucial information on twelve of the most vital areas of management presented
in an easy-to-remember format. This program will help you foster better employee
attitudes and performance, prevent costly mistakes and lawsuits, minimize
conflict between employees, and reduce employee turnover, absenteeism and
resistance to change.
6 Tapes : Audio
MN345P1
5 Temptations of a CEO: A Leadership Fable
Patrick M. Lencioni
CEOs mainly have themselves to blame when things go wrong. If you're a CEO
(or a manager for that matter), do you have the courage to face it? A story
format presentation of the 5 'temptations'- the most common mistakes made
by chief executives - makes a bitter pill that much easier to swallow.
1 Tape 90-Min.: Audio
MN312J1
Achieving Credibility: The Key to
Effective Leadership
James M. Kouzes & Barry Z. Posner
Based on surveys of more than 15,000 people, 400 case studies, and 40 in-depth
interviews, this audio program is a timely primer that demonstrates that
leadership is above all a relationship, with credibility as the
cornerstone.
2 Tapes 2 Hrs.: Audio
MN220L3
Achieving Excellence (Audio Format)
Lou Heckler
The key elements of 'excellence-oriented management' all in one entertaining
program! Learn how to get instant action on your ideas, 'create' the right
circumstances; deal with mistakes the right way; and more.
4 Tapes : Audio
MN220L1
Achieving Excellence (Video Format)
Lou Heckler
See audio format for description.
1 Tape 88-Min.: Video
MN190C1
Best Practices of Successful Women Managers
Connie Glaser
If the traditional approach to management - directive and judgmental - just
doesn't feel right, take heart. You don't have to compromise your values
and ideals to be a successful manager. Here's how to combine new and traditional
management practices to create a style that's flexible, comfortable,
personalized. Plus you'll learn: 15 ways to sharpen your negotiation techniques;
9 tips for keeping your cool during a crisis; and 10 'deadly sins' women
managers should avoid.
4 Tapes 2 Hrs., 30-Min.: Audio
MN010A4
Bringing Out The Leader In You
AMA/FYI
Build on the qualities you already possess to be a leader. Learn how to adjust
to challenges, when to delegate and how to motivate people.
1 Tape 23-Min.: Video
MN610B9
Coaching & Counseling For Sales Success
Brian Tracy
Everybody needs a little coaching now and then, even your best salespeople!
Here are six steps to observe your salespeople out in the field and offer
direct and specific feedback.
1 Tape 20-Min.: Video
MN010A5
Coaching For Top Performance
AMA/FYI
Learn to provide the direction and vision that elicit great work from your
team.
1 Tape 25-Min.: Video
MN060K4
Coaching From The Heart
Kenneth H. Blanchard & Don Shula
Make your team want to win, lead them to accomplish any task or goal! Here's
how to build morale; Develop leadership that becomes contagious; Earn the
trust and respect of your peers and subordinates.
4 Tapes 4 Hrs., 33-Min.: Audio
MN400J1
Corporate Coach, The
James B. Miller
How to build a team of loyal and happy customers. Famous for giving not just
good service, but legendary service, Jim Miller has developed a revolutionary
concept that likens managing a company to coaching a team. He believes in
empowering people at every level of a company, giving them opportunities
to develop, improve, and be creative. By working within a team concept, every
worker can be a star in his or her own job and feel as valuable to the company
as the boss. Filled with anecdotes, specific "do this/don't do that"
advice.
1 Tape 90-Min.: Audio
MN070T1
Creating Star Performers: Managing People for Improved Productivity &
Profit (aka How to Grow People Into Self-Starters)
Thomas K. Connellan, Ph.D.
Developing people who can work as entrepreneurs, but within the organization's
structure (intrapreneurs) can be your most cost-effective move. Here are
scientific methods for developing these high-performance people!
6 Tapes 3 Hrs., 38-Min.: Audio
MN590B9
Creative Manager, The (Audio
Format)
Brian Tracy
Taking the creative approach to management problems.
1 Tape 60-Min.: Audio
MN580B9
Creative Manager, The (Video
Format)
Brian Tracy
See audio format for description.
1 Tape 60-Min.: Video
MN223J1
Creative Priority: Driving Innovation in the Real World, The
Jerry Hirshberg
Exciting new look at how to manage creative employees, from one of America's
most innovative designer/managers. Delivers principles for building creative
teams tested in 19 successful years at Nissan Design International - the
world-famous design team for such companies as Apple, Ford, and RDI Computer
Corporation.
2 Tapes : Audio
MNB227
Creative Use Of Conflict, The
Business Advantage
Explains how employees can turn the energy of a conflicting situation into
positive results for everyone involved. You'll learn to negotiate on interests
not positions for win/win results; analyze and look objectively at the four
levels of conflict; and use for the four step model for resolving conflict.
2 Tapes : Audio
MN590B6
Delegating & Supervising (Audio Format)
Brian Tracy
How to 'multiply yourself'--how to 'let go.' Monitoring and controlling
techniques.
1 Tape 60-Min.: Audio
MN581B6
Delegating & Supervising (Audio Format)
Brian Tracy
See audio format for description.
1 Tape 60-Min.: Video
MN460F1
Don't Fire Them, Fire Them Up
Frank Pacetta
The man who completely turned around Xerox's Cleveland sales force shares
his secrets to sales success in this motivational treatise aimed specifically
at sales leaders.
1 Tape 90-Min.: Audio
MN100P4
Effective Executive, The
Peter F. Drucker
How to acquire the habit of effectiveness through the repetition of a series
of deceptively simple practices. You'll become an effective executive by
analyzing and consolidating time; asking the right diagnostic questions;
learning to concentrate your efforts and focus on results.
2 Tapes : Audio
MN060K8
Everyone's A Coach: You Can Inspire Anyone to Be a Winner
Kenneth H. Blanchard
Five Business Secrets for High Performance Coaching by Ken Blanchard. Don
Shula led his pro-football teams to 6 Super Bowls, more than any other coach
in NFL history.
2 Tapes 2 Hrs.: Audio
MN460T4
Excellence Aerobics
Tom Peters
This best-selling author turns up the volume and exhorts listeners to suit
up and get ready to sweat. This program is all about getting companies in
peak shape to meet the demands every businessperson will face in the 21st-century
global economy.
1 Tape : Audio
MN460T1
Excellence Challenge, The
Tom Peters
Lessons you can use to make an important difference in your professional
career and personal life.
6 Tapes : Audio
MN580B4
Excellent Manager, The
Brian Tracy
Characteristics of top-rated managers.
1 Tape 60-Min.: Audio
MN480A1
Getting The Most From Your People
Arthur Pell
Whether you're a new supervisor or an experienced manager, this inspiring
program will give you hundreds of ideas and strategies you can put to work
immediately to get the most from your people.
4 Tapes : Audio
MN060K7
Gung Ho!: Turn on the People in Any Organization
Kenneth H. Blanchard
Here is the story of how two managers saved a failing company and turned
in record profits with record productivity. The three core ideas of "Gung
Ho!" are surprisingly simple: worthwhile work guided by goals and values;
putting workers in control of their production; and cheering one another
on. An invaluable strategy for creating enthusiastic employees.
1 Tape 90-Min.: Audio
MN046W2
HeroZ
William C. Byham, Ph.D. & Jeff Cox
The authors of the bestselling Zapp! present new techniques to enable employees
on all levels of an organization to motivate themselves and those around
them.
1 Tape 90-Min.: Audio
MN550M3
High Impact Leadership; How To Be More Than A Manager
Mark Sanborn
Gives you a complete strategy for managing like a leader. Your people will
share your vision and they'll work their hearts out for you. You'll bring
out people's strengths and true talents and you'll reach your goals faster.
4 Tapes 3 Hrs., 50-Min.: Audio
MN430G1
How Managers Make Things Happen
George Odiorne
This inspiring presentation reveals how successful managers cut through red
tape, people problems and inertia in their day-to-day work to make things
happen. On these cassettes, the listener discovers powerful, proven methods
to make things happen.
4 Tapes : Audio
MN030J2-1
How To Be A Master Motivator
1 Tape 60-Min.: Audio
MN030J2-3
How To Be A Master Motivator
Joe D. Batten
What it takes to 'lead the parade; the techniques needed to create a climate
of absolute contagious positive attitudes '. Learn how to: Develop empathy
and let others know you care; Really listen and give earned praise generously;
Help team members develop individual goals in concert with the organizations';
Provide shared vision, shared values and hope by example; Schedule, develop
and prioritize your life calendar; Practice delegation & not
abdication.
3 Tapes : Audio
MN340D1
How To Delegate Work & Ensure It's Done Right (Audio Format)
Dick Lohr
How to protect yourself from a 'delegation disaster' - a project turned in
late, and done all wrong? Review before it's too late.
Part 1: Learn what delegation is and isn't; not delegating: the subtle
way to sabotage your career; ways to increase how much you delegate; the
delegator's dozen - a practical checklist for effective delegation.
Part 2: How to use delegation to fire up your people; the Golden Rule
of Communication vs. the Platinum Rule; how to prevent upward delegation;
a no-fail system for matching the right person with the right project; a
system for building commitment when you delegate; the people who hold the
key to your success (it's probably not who you think.)
2 Tapes 2 Hrs., 55-Min.: Audio
MN340D2a
How To Delegate Work & Ensure It's Done Right (Video Format) - Vol.
1
Dick Lohr
See Part 1 of the description of the audio format.
1 Tape 85-Min.: Video
MN340D2b
How To Delegate Work & Ensure It's Done Right (Video Format) - Vol.
2
Dick Lohr
See Part 2 of the description of the audio format.
1 Tape 75-Min.: Video
MN580S1
How To Motivate People... Especially In The Workplace
Salenger Management Training
Maintaining and enhancing a person's self-esteem; using active listening
to show understanding; using reinforcement techniques to shape behavior;
focusing on behavior, not feelings or personality; setting goals and maintaining
communication.
1 Tape 41-Min.: Audio
MN583M2
How To Supervise People: Techniques For Getting Results Through Others
(Audio Format)
Mark Truitt
Effective telephone techniques, projecting a more powerful image, improving
your listening skills. Team building, delegation, and the critical skills
needed to deal with conflict.
1 Tape 45-Min.: Audio
MN583M1
How To Supervise People: Techniques For Getting Results Through Others
(Video Format)
Mark Truitt
See audio format for description.
1 Tape 45-Min.: Video
MNNEW4
Improving Workplace Performance Through Coaching
Take an active role in developing your employees' abilities and performance
levels by coaching them. It encourages people to do more than they ever imagined
they could; it is appropriate when an employee has untapped potential and
needs to fine-tune his or her skills. It can improve their self-esteem, help
you do more with less, and ultimately improve productivity and the
bottom-line.
1 Tape 60-Min.: Audio
MN520W1
Leadership Secrets Of Attila The Hun
Wess Roberts, Ph.D.
The king of barbaric warriors reveals timeless wisdom for team building and
team leadership.
4 Tapes 3 Hrs., 39-Min.: Audio
MN220L2
Leadership Training
Lou Heckler
A clear outline of the qualities of leadership and what it takes to put them
into action.
4 Tapes 4 Hrs., 40-Min.: Audio
MN430J2
Leading With NLP: Neuro Linguistic Programming/Essential Leadership Skills
for Influencing & Managing People
Joseph O'Connor
Bestselling NLP author guides listeners through excellent practical exercises
that will develop leadership. NLP is a set of refined techniques which help
listeners to think strategically, empower others and overcome resistance.
2 Tapes : Audio
MN461T1
Liberation Management
Tom Peters
Work will be done in project-oriented teams and the necessity for speed and
flexibility will mark the end of the herarchial management era.
2Tapes 3 Hrs.: Audio
MN060K9
Managing By Values
Kenneth H. Blanchard
A way to gauge a company's success based on customer's quality of service
and quality of life accessible to its employees. Increasing change -
technological, cultural, social, economic, and personal - have increased
anxiety, insecurity, and pressure on employees, managers, and business owners.
Provides an approach for how to give your organization the gift of a promising
future in the midst of these challenges a practical, well researched approach,
while also satisfying all of its other stakeholders in the process.
2 Tapes 3 Hrs.: Audio
MN270I4
Managing People
Inc. Magazine
The straight-forward 'mechanics' for recruiting, motivating and leading your
team to success.
1 Tape 2 Hrs.: Video
MN050W4
Managing People Is Like Herding Cats
Dr. Warren G. Bennis
"When it comes to writing about leadership there is no one better than
Bennis."
2 Tapes 2 Hrs.: Audio
MNB207
Managing Performance Problems
Business Advantage
Identifies 3 key reasons for performance problems, enables the viewer to
establish clear performance standards & objectives and offers a 5-step
process that helps get the employee back on track! Demonstrates the
responsibility of the manager to focus on employees' performance rather than
on employees' personal problems.
1 Tape 26-Min.: Video
MN550C1
Managing The Problem Employee
Dr. Clay Sherman
Turn losers into winners quickly and effectively.
6 Tapes 5 Hrs., 15-Min.: Audio
MN400B1
Motivating & Rewarding Employees
Bob Nelson
Why praise and recognition are far more powerful motivators than money. Discover
how to motivate your employees using cost-efficient, enthusiastic ideas,
including special awards and events focused on providing productive employees
with special recognition. Learn how to: spark enthusiasm in new and seasoned
employees; create an atmosphere of loyalty and trust where productivity
flourishes; match the reward to the individual.
1 Tape 66-Min.: Video
MNB237
Motivating Others
Business Advantage
Discover what the proven, top-rated employee motivators are and how to use
them.
1 Tape 25-Min.: Video
MN590B7
Motivating People Toward Peak Performance (Audio Format)
Brian Tracy
How to get extraordinary performance from ordinary people.
1 Tape 60-Min.: Audio
MN580B7
Motivating People Toward Peak Performance (Video Format)
Brian Tracy
See audio format for description.
1 Tape 60-Min.: Video
MN600B5
Motivating Salespeople To Peak Performance
Brian Tracy
Your ability to recruit, train, manage, and motivate salespeople is vital
to the success of your organization. With this high-achievement video, you
can learn to be a great sales manager and what it takes to build a world-class
sales team! You'll learn to: activate the 3 keys to peak performance;
'participate in management' and encourage self-esteem.
1 Tape 20-Min.: Video
MN200S1
Motivation In The Real World
Saul W. Gellerman, Ph.D.
How to adjust managerial style to the needs of the people being supervised,
how to deal with substance abuse on the job, annual reviews, 'problem' employees,
& other managerial challenges.
1 Tape : Audio
MN611B2
New Supervisor: Skills For Success
Bruce Tepper
Whether this is your first day as a supervisor or you've been on the job
for a long time, this program will help improve the skills necessary to make
supervising productive and enjoyable. You'll learn to: Develop the necessary
leadership skills; Make timely, effective decisions; Manage change and your
time; Communicate effectively to praise, criticize, and deal with conflict;
train team members who work with you.
1 Tape 48-Min.: Video
MN611B1
New Supervisor: Skills For Success
Bruce Tepper
Whether this is your first day as a supervisor or you've been on the job
for a long time, this program will help improve the skills that make supervising
productive and enjoyable. You'll learn to: Develop the necessary leadership
skills; Make timely, effective decisions; Manage change and your time;
Communicate effectively to praise, criticize, and deal with conflict; train
your team.
1 Tape : Audio
MN050W5
On Becoming a Leader
Dr. Warren G. Bennis
Profiles leaders from all walks of life and analyzes the leadership process
in unusual depth.
2 Tapes 2 Hrs.: Audio
MN370M6
On Managing
Mark H. McCormack
The author draws on his personal experience and extraordinary success to
bring listeners his philosophy on money, people, career, crisis, and growth
management. This audio outlines the principles managers must master as they
ascend the corporate pyramid.
4 Tapes 6 Hrs.: Audio
MN060K3-2
One Minute Manager, The
Kenneth H. Blanchard & Spencer Johnson, MD
An interview format explores the effectiveness of One-Minute Management
Techniques and how you can put them to use. You'll learn how to: avoid the
major flaw of the #1 management style in America; praise employees (and when
not to); understand why you should never reprimand a learner.
2 Tapes : Audio
MN070A1
Portable MBA in Management: Organizational Frameworks, The
Allan R. Cohen
Outstanding thinkers from leading business schools offer managers, business
owners and professionals the knowledge of crucial business topics at the
level of the best MBA programs.
4 Tapes : Audio
MN570R1
Practical Coaching Skills for Managers
Rick Seymour
Help you people excel in their jobs. You'll learn the difference between
coaching and managing... gain exposure to the four coaching styles and how
to use them... discover the best ways to get a new employee contributing
quickly... and see how to use feedback most effectively.
4 Tapes 3 Hrs., 27-Min.: Audio
MN100P3
Practice Of Management
Peter F. Drucker
Concrete, practical information on the knowledge, tasks and responsibilities
needed to be a better manager and achieve better management performance.
1 Tape : Audio
MN280L1a
Project Management - Vol. 1
Larry Johnson
Specific skills to take a project, shape it, define it, and ultimately complete
it. How to plan, budget, schedule, and establish checkpoints along the way.
Gives you the skills to find out what it takes to detect problems early and
prevent needless and costly mistakes. Plus, see how to develop a plan that's
firmly focused on your goal, yet flexible enough to accommodate changing
priorities.
1 Tape 55-Min.: Video
MN280L1b
Project Management - Vol. 2
Larry Johnson
See Volume 1 for description.
1 Tape 55-Min.: Video
MN280L1c
Project Management - Vol. 3
Larry Johnson
See Volume 1 for description.
1 Tape 55-Min.: Video
MN280L1d
Project Management - Vol. 4
Larry Johnson
See Volume 1 for description.
1 Tape 55-Min.: Video
MNB329
Put More Leadership Into Your Style
Business Advantage
Turns good managers into outstanding leaders. Learn the Leadership Formula
pyramid - communication, mutual reward, power, decision-making, and positive
force - all capped by the concept of Mission - which brings unity and meaning
to an organization. Consultant confers with 4 people having trouble with
their leadership roles. Managers learn to see themselves more objectively
and improve communication skills; Utilize primary sources of power; Write
a mission statement.
1 Tape 30-Min.: Video
MN050W3
Reinventing Leadership: Strategies to Empower the Organization
Dr. Warren G. Bennis Townsend & Robert
In a compelling and, at times, controversial debate about leadership, these
renowned experts tell how to embrace change, turn mistakes into valuable
opportunities, transform vision into reality, and lead any organization into
the future. By examining the styles of today's most successful leaders, the
authors detail the specific traits essential for effective leadership, and
compare and contrast their leadership beliefs. Listen as they discuss: Finding
a mentor; Building trust and delegating responsibility; Making changes and
moving away from conventional business standards; The difference between
managing and leading.
2 Tapes : Audio
MN560A1
School For Managers, The
Andrew E. Schwartz
More properly titled The School For NEW Managers, this program will help
you learn about the responsibilities that come with the title. Including:
Management, Leadership, and Coaching; Motivating employees; Goal setting;
Organizing yourself and others; Problem solving and decision making applications
and styles.
4 Tapes 6 Hrs.: Audio
MN060K2
SLII: Situation Leadership II
Kenneth H. Blanchard
Become a more effective leader by responding with the leadership style that
works best for the particular situation you're facing. You'll learn all the
most effective styles from this expert.
6 Tapes : Audio
MN340L2
Smart Leadership
Learn, Inc.
Win admiration & respect; Build loyal, productive teams; Motivate
underachievers; Develop unshakable confidence.
2 Tapes : Audio
MNB248
Solving Problems Together
Business Advantage
We've seen money wasted on 'cures' before a cause was identified. This will
help develop skills in scost-effective problem solving. Learn to: analyze
problem before taking action; identify cause of problem; employ logical
techniques for effective solving problem.
1 Tape 20-Min.: Video
MN291J2
Succeed By Coaching (Audio Format)
JWA Video
Learn the essentials for coaching those you manage and supervise. Do you
want to reduce costs and reduce employee turnover? You'll learn to: use the
coaching process model; fairly evaluate your employees; set up performance
goals and communicate feedback; and know when and why you should coach
employees.
1 Tape 30-Min.: Audio
MN291J1
Succeed By Coaching (Video Format)
JWA Video
Learn the essentials for coaching those you manage and supervise. Do you
want to reduce costs and reduce employee turnover? You'll learn to: use the
coaching process model; fairly evaluate your employees; set up performance
goals and communicate feedback; and know when and why you should coach
employees.
1 Tape 30-Min.: Video
MN340D5
Succeeding As A First-Time Manager
Dick Lohr
For people who are new to the world of management -- or want to upgrade their
existing supervisory skills -- this program offers professional training.
Learn to quickly take command; achieve results fast; help people become top
performers; avoid problems that sabotage most new managers; project confidence
and get respect early on. If a tough people problem comes up, know how to
handle it. When faced with a crisis, react with confidence.
4 Tapes 3 Hrs., 48-Min.: Audio
MN590B2
Superior Sales Management
(Audio Format)
Brian Tracy
Building a winning sales team, from recruiting through training and
monitoring.
1 Tape 60-Min.: Audio
MN582B2
Superior Sales Management
(Video Format)
Brian Tracy
See audio format for description.
1 Tape 60-Min.: Video
MN360R1
Taking The Step Up To Supervisor
Ron Meiss
How to balance the responsibilities of pleasing internal customers, planning
work schedules, dividing and assigning tasks, and giving evaluations. Also
answers questions to the most common supervisory problems - including how
to handle interruptions - and what to do when you come across them!
1 Tape 30-Min.: Video
MN371B1
Tao of Management, The
Bob Messing
Path of Tao in management is one of attainment, harmony, and reaching one's
full potential. This corp. executive compares Tao principles with modern
business, stressing trust, ethics & awareness.
1 Tape 90-Min.: Audio
MN460T3
Thriving On Chaos
Tom Peters
A remarkable program that tells you what every organization must do to survive
and prosper.
6 Tapes 8 Hrs.: Audio
MN030J1
Tough-Minded Leadership
Joe D. Batten
Based on best-selling book for those who want to lead rather than just manage.
Learn to create motivation & build on strengths.
1 Tape 38-Min.: Video
MN110M1
Using Progressive Discipline To Maximize Employee Performance
Mike Deblieux
Shows how to use documentation to protect yourself as a manager and the
progressive discipline process to help counsel and improve employee
performance.
1 Tape 30-Min.: Video
MN200D2-2
Working With Emotional Intelligence
2 Tapes 3 Hrs.: Audio
MN200D2a-8
Working With Emotional Intelligence
Daniel Goleman
Asserts that emotional intelligence, rather than IQ & technical know
how, is crucial to the success of individuals and organizations. Emotional
intelligence encompasses personal competencies such as self-awareness,
self-regulation, and motivation, and social competencies like empathy and
the ability to induce desirable responses in others. Examples from Ford,
Intel, IBM, Xerox, Mike Tyson, WWII's Manhattan Project & foreign concerns
demonstrate how people with and without these skills operate. These qualities
can be acquired, guidelines for teaching them are provided.
1-4 of 8 Tapes : Audio
MN200D2b-8
Working With Emotional Intelligence
Daniel Goleman
See tapes 1-4 above for description.
5-8 of 8 Tapes : Audio
MN046W1
Zapp!: The Lightning of Empowerment
William C. Byham, Ph.D.
Taking the concept of empowerment from theory to practical application. this
program demonstrates that when employees feel they are recognized for personally
contributing to an organization's success, the organization becomes
stronger.
1 Tape 60-Min.: Audio
